Privacy Policy

GNG Waste Management is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website or services.

1. Information We Collect
We may collect and process the following data:

Name, address, email address, and phone number
Booking and payment details
Website usage data (via cookies and analytics tools)

2. How We Use Your Information
We use your data to:

Process and manage skip hire bookings
Deliver and collect skips
Communicate with you بشأن your order or enquiry
Improve our website and services
Comply with legal obligations

3. Legal Basis for Processing
We process your personal data under the following lawful bases:

Contractual necessity (to provide our services)
Legal obligations
Legitimate interests (to improve our services)
Consent (where applicable, e.g. marketing)

4. Data Sharing
We do not sell your personal data. We may share your data with:

Payment processors
Delivery and logistics partners
Regulatory authorities where required by law

5. Data Storage and Security
We take appropriate security measures to protect your data from unauthorised access, loss, or misuse. Your data is only retained for as long as necessary.

6. Your Rights
Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser.

8. Changes to This Policy
We may update this policy from time to time. Please check this page regularly for any changes.

9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
GNG Waste Management
Unit 5, Sandgate Industrial Estate, Mainsforth Terrace
Hartlepool, UK
Email: info@gngwasteltd.co.uk
Phone: 01429 427673